Privacy Policy

Who we are

serverfluxe.com (LLC), EDRPOU registration code 81411482.

• Address: 27 Sichovyh Striltsiv St, Kyiv, 02000, Ukraine
• Email: contact@serverfluxe.com
• Phone: +380 982 317 6410

Managing Director: Lucas Anderson.

Personal data we collect

Depending on how you use the website, we may collect and process:

• Contact details: name, email address, phone number
• Appointment/lead details: request information you provide
• Communication content: messages you send us
• Technical data: IP address, device identifiers, and site usage data (including via tracking technologies) when enabled

How we use personal data

We use personal data to:

• Respond to your requests and manage appointment/lead processing
• Communicate with you about services you inquire about
• Operate and improve the website and ensure its security
• For tracking/analytics purposes, where you provide consent (if applicable)

Lawful basis

When we process personal data (including through tracking technologies), we rely on the Ukrainian principles for lawful consent/notice for personal data processing under the law.

Legal reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

Cookies and consent

If the website uses cookies or similar tracking technologies, we provide a consent mechanism before non-essential tracking is used. You can review and change your cookie preferences at any time through the cookie consent controls available on the website.

Legal reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

How long we keep data

We retain personal data only for as long as necessary for the purposes described in this Policy, and to comply with legal requirements. Appointment/lead data is typically kept for a period needed to process and resolve follow-ups.

Sharing of personal data

We may share personal data with:

• Service providers that help us operate the website (e.g., hosting or technical support), under appropriate confidentiality and data protection arrangements
• Authorities, if disclosure is required by law

Your rights

Depending on applicable law, you may have rights including access to your personal data, correction, and other rights related to personal data processing. To exercise your rights, contact us using the details below.

Legal reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

Consumer information and claims (UA)

If your use of our services relates to consumer rights, information about dispute resolution and claims handling is provided in accordance with Ukrainian consumer protection requirements.

Legal reference: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 17 цього Закону, Портал е-покупець.